Refund & Return Policy
For Returns, if the shoes are unused in its original packaging, a refund may be issued within 15 days of purchase only if products are deemed to be in its original condition. Exchanges are accepted within 15 days of the purchase, shipping fee will be required for exchange and return.
There is also a 15% restocking fee on all products return with no exceptions.
There is no additional charge if return for store credit.
There are no returns on international orders, returns are only considered in the United States.
To return a product, please contact us and mail the product to EF DanceShoes/ EF DANCEWEAR's mailing address, and we will notify you by email within 3 business days whether the product return is possible. All returns will be done via credit on customer cards.
"Made To Order" and "On Sale/ Clearance" Shoes are not subjected to return or exchange.